Shipping policy
Shipping Policy
Dwell Home Shoppe
At Dwell Home Shoppe, every piece is thoughtfully printed and prepared just for you. Because many of our items are personalized, please allow time for us to carefully create your order before it ships.
Processing Time
All orders are made to order.
• Standard production time: 2–5 business days
• During sales or holidays: up to 7 business days
You will receive a confirmation email once your order has shipped.
Shipping Times (After Production)
Estimated delivery times:
• United States: 3–5 business days
• Canada: 5–10 business days
• International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays, weather, or peak seasons.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
We periodically offer free shipping promotions on qualifying orders.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or is marked as delivered but cannot be located, please contact us within 5 days of delivery confirmation at:
We will work with the carrier to resolve the issue as quickly as possible.
Important Notes for Personalized Items
Because personalized pieces are created specifically for you, they cannot be canceled or modified once production has begun.
Please double-check spelling, dates, and personalization details before placing your order.
Our Promise
We understand that many of our pieces hold meaning — gifts for weddings, housewarmings, anniversaries, and milestones. We take that responsibility seriously and handle every order with care.